Resources and Services Helpline

211 can help you find the right resource or service for any issue you are experiencing.

211 logo

To Access Support Click the 211 Logo

211 is a helpline and website that provides information on and referrals to Alberta’s community, social, health-related and government services. The vision for 211 Alberta is to be the primary source of information and gateway to human services for individuals and planners.

211 Alberta is focused on building a comprehensive Information and Referral system accessible to all Albertans. The 211 system is an enhancement, not a replacement, of local Information & Referral services currently operating across the province. In addition to helping people find the information they need, 211 analyzes data from calls to identify emerging needs, gaps in services and areas of high demand. 211 will share this data with various stakeholders, including local municipalities to be used as a social planning tool.

United Way Central Alberta is a member of the Provincial 211 committee.

Here are some examples of situations you could contact 211 about:

  • I need financial support to help pay my utility bill, rent or damage deposit

  • I need help finding affordable housing

  • I need support dealing with a medical issue

  • I can’t afford groceries this month and I don’t know what to do

  • I want to volunteer or donate but I’m not sure where

  • I don’t know where to go for legal support

  • I need help finding a job

  • I need to find mental health and addictions support

  • I recently moved to Canada and need support

  • I am a service provider looking for resources for a client

  • And more!

211 logo

To Access Support Click the 211 Logo