211 Wildfire Response

Wildfires are continuing to cause significant damage, disruption, and heartbreak for residents in both Northwest Territories and British Columbia. Over 20,000 people, including some United Way Northwest Territories volunteers, have been evacuated from Yellowknife, most seeking shelter in Alberta.

During a time of disaster or significant challenge affecting Albertans, 211 Alberta maintains an up-to-date list of resources that can help people who have been impacted and provides data on the most requested needs and unmet needs of callers.  Providing 24/7 service.

For organizations and frontline workers, this mean you can focus on providing services to clients and rely on 211 to stay up to date on the ever-changing landscape of community and government supports.  For individual who need help or who are looking to help, 211 can direct you to the right place.

For people seeking support:

Services are emerging to support those impacted by the wildfires. Contact 211 for information about currently available services. You’ll reach someone who can work with you to see what community services are available in your area.

For agencies and volunteers:

If you provide services in Alberta, contact database@ab.211.ca as soon as possible to update 211 about any changes to your services.

Many Albertans want to know how they can help during a crisis. 211 Alberta partners with VolunteerConnector.org to help Albertans find opportunities to be of service in their communities. Those who want to volunteer can contact 211 to find out about available volunteer positions based on their skills, interests and how they want to help. 211 staff can also coach people on how to use the Volunteer Connector website on their own.